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How can housing associations increase resident engagement through personalised communications?
With the National Housing Federation (NHF) recently unveiling plans to improve the relationship between housing associations and tenants, there has never been a better time for associations to review their...
Sustainable membership cards: what does the future hold for the membership card?
Garry Ford is a Specialist Client Director here at Latcham, and over the past two years he has seen a shift from membership professionals who now want to embrace sustainability by utilising new techniques and...