Let's get thinking

Maximising member engagement through multi-channel communication

In today’s digitally connected world, offering members a choice between print and digital communications is essential to meet diverse preferences and maximise engagement. A multi-channel strategy that includes...

Navigating rising postage costs

At Latcham, we’re aware of the issues that the rising cost of Royal Mail’s postage services pose to businesses. We don't control these increases, but we’re delivering solutions to mitigate against them.

The importance of personalisation in campaign management

In today’s ever-expanding marketplace, delivering tailored customer experiences is no longer a nice extra - it’s an expectation. In this blog, we’ll dive into how personalised communications drive engagement...

Print, digital or both? Understanding the power of customer comms preferences

Are you listening to your customers’ communication preferences? We’ve all heard the message to ‘go digital, save trees.’ However, we recommend always being aware of customer communication preferences when...

How printing services can enhance your business

A service provided by a dedicated external company, printing services are designed to manage and/or optimise a business's documentation and printing output to help control costs and unnecessary waste. Used to...

A brief guide to direct marketing services

Direct marketing is an extremely common and highly effective method of promotional campaigning that directly targets information regarding your company, product or service to a customer that has been...

The benefits of document archiving and retrieval

Having control over your documents is critical to a modern workplace, whether this be physical copies or online versions. But having a lot of files in an office can clutter it immensely, while a lot of online...

How To Improve Customer Engagement Within Financial Services

One of the key pillars of business is to make your customer’s experience as great as you possibly can. To do this you need to enhance your customer’s engagement and make it an enjoyable experience for them to...

Three reasons you need hybrid mail services

An efficient, cost-effective and environmentally friendly method of outsourcing your post and mail services digitally, hybrid mail services will provide your business with absolute control over your mailings,...

All You Need To Know About Direct Marketing

A lot of businesses utilise direct marketing nowadays to help promote their products and services. It is more important than ever to try and cut through the crowd by delivering marketing that will lead to...